Terms of Service

1. Acceptance of Terms

By accessing or using TopTutors services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

TopTutors is an online platform that connects students with tutors for educational services. We provide the technology and platform for these connections but are not responsible for the quality of tutoring services provided.

3. User Accounts

To use our services, you must:

• Be at least 13 years old (or have parental consent)
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

4. Tutor Requirements

Tutors on our platform must:

• Provide accurate information about qualifications
• Complete our verification process
• Maintain professional conduct at all times
• Comply with all applicable laws and regulations

5. Payments and Fees

TopTutors charges a service fee for facilitating tutoring sessions. Payment terms, refund policies, and fee structures are detailed in our Payment Terms. Tutors set their own rates, and students pay through our secure payment system.

6. Cancellation Policy

Lessons may be cancelled or rescheduled with at least 24 hours notice without penalty. Late cancellations or no-shows may result in partial charges according to our cancellation policy.

7. Prohibited Conduct

Users may not:

• Violate any laws or regulations
• Harass, abuse, or harm other users
• Share inappropriate or offensive content
• Attempt to circumvent our payment system
• Use the platform for non-educational purposes

8. Intellectual Property

All content on TopTutors, including logos, text, graphics, and software, is our property or licensed to us. Educational materials shared during sessions remain the property of their respective creators.

9. Limitation of Liability

TopTutors is not liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability is limited to the fees paid in the 12 months preceding any claim.

10. Termination

We reserve the right to suspend or terminate accounts that violate these terms. Users may close their accounts at any time by contacting support.

11. Contact Information

For questions about these Terms, please contact us at:
Email: [email protected]
Address: 123 Education Street, San Francisco, CA 94102