Privacy Policy
Last updated: December 15, 2024
1. Introduction
TopTutors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and contact information
- Account credentials and profile information
- Payment and billing information
- Communications between tutors and students
- Session recordings (with consent)
- Feedback and reviews
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Match students with appropriate tutors
- Send promotional communications (with your consent)
- Respond to your comments and questions
- Ensure the safety and security of our platform
4. Information Sharing
We do not sell your personal information. We may share your information with third parties only in the following circumstances: with your consent, for legal compliance, with service providers who assist our operations, or in connection with a business transfer.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Data portability
7. Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
8. Children's Privacy
Our services are not directed to children under 13. For users under 18, we require parental consent and implement additional protections for their data.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Address: 123 Education Street, San Francisco, CA 94102